We are committed to delivering our high standard of cleaning to each and every customer, every time. Our Field Manager and On-site Supervisor inspect your space after each cleaning to make sure our exceptional quality standards are being upheld.
Annmarie (owner) performs an on-site estimate before each first-time cleaning. The walk-through takes just a few minutes and allows Annmarie to determine your exact expectations, writing down any specific notes or instructions you may have with regard to your cleaning, enabling our cleaning teams to be able to exceed your expectations.
Annmarie loves meeting with her clients and is a firm believer in the importance of creating a personal connection with each client.
Jessica, BBI’s Director of Operations oversees all operations from our office location, managing and tracking cleaning teams in real-time using our GPS system. As the first line of communication for all of our clients and cleaning teams, Jessica makes sure that each day will run smoothly and efficiently. For any inquiries and scheduling, rest easy knowing that there will be a designated manager helping you the whole way!
Each cleaning team is led by a supervisor who is responsible for bringing the team to your home and assisting from start to finish. Supervisors are also responsible for the final sign-off on the job, as well communications with our office, and homeowner, should they be present during cleaning.
All vehicles in our fleet are equipped with GPS, which operates regardless of whether the vehicle is on, or off. This system allows for us to see the location of any vehicle in our fleet in real time. The result is increased punctuality and efficiency in getting to your home, as well as a decreased carbon footprint, thanks to optimized routing.
Complete your Estimate Request!
We try our best to accommodate your specified date and time based on our current schedule availability.
Our office manager will confirm your appointment date and time with you via your preferred follow-up method.
We are continuing to provide cleaning services to our clients in the Central VA area, and have implemented extended measures to further ensure the health and safety of our team and customers.
We require staff to wear masks, and rubber gloves, at all times while at work.
Busy Brooms is closely following the COVID-19 pandemic. The health, safety and well-being of our team members and clients will always be our first priority.
We are communicating with our staff daily and ensuring that if employees are sick or are showing any symptoms, they will stay home. We are continuing to educate our team on best practices for effective sanitation and hygiene.
We will continue to monitor the situation and respond swiftly and accordingly to guidelines set by local, state, and federal authorities, and provide timely updates to our customers.
Being and staying healthy is everyone’s full-time job and we are here to help with that.
Health and best wishes,
Annmarie Johne, Owner